Privacy Policy

Last updated: June 16, 2026

Home Service Growth (“Home Service Growth,” “we,” “us,” or “our”) provides websites, software, lead capture forms, CRM tools, scheduling tools, customer management features, estimates, invoices, email automations, analytics, media tools, and related services for home service businesses.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our platform, submit a form, communicate with us, or interact with websites powered by Home Service Growth.

Information We Collect

We may collect information you provide directly to us, including your name, business name, email address, phone number, mailing address, billing details, account information, support requests, uploaded files, website content, service information, customer records, job details, estimate and invoice information, and other information you choose to provide.

When visitors submit forms on websites powered by Home Service Growth, we may collect information included in those submissions, such as name, email address, phone number, property address, service request details, messages, uploaded files, and related lead information.

We may also collect technical and usage information automatically, including IP address, browser type, device information, pages viewed, referring URLs, timestamps, form activity, analytics events, and other information about how our websites and platform are used.

How We Use Information

We use information to provide, operate, maintain, secure, and improve Home Service Growth.

This includes using information to create and manage accounts, publish and maintain websites, process form submissions, organize contacts and customers, manage leads, schedule work, create jobs, prepare estimates and invoices, support email notifications and automations, process billing, provide customer support, monitor platform performance, prevent fraud or abuse, and comply with legal obligations.

We may also use information to communicate with you about product updates, service notices, billing, support, onboarding, account activity, and relevant business or marketing communications.

Customer Data and Website Visitor Data

Home Service Growth serves home service businesses. When a customer uses our platform to collect, store, or manage information about their own leads, customers, jobs, estimates, invoices, or website visitors, we process that information to provide our services to that customer.

If you are a visitor or customer of a business using a website powered by Home Service Growth, that business may also have its own privacy practices. You should contact that business directly with questions about how it uses your information.

Cookies, Analytics, and Tracking

We may use cookies, local storage, analytics tools, and similar technologies to operate our websites and platform, keep users signed in, remember preferences, measure performance, understand traffic, improve features, detect misuse, and support marketing or attribution.

You can usually adjust your browser settings to block or delete cookies. Some features may not work properly if cookies are disabled.

Forms, Files, and Communications

Our platform may allow users and website visitors to submit forms, upload files, request quotes, book services, receive automated email responses, and communicate with businesses using the platform.

Information submitted through these features may be stored, associated with a contact or customer record, used to send notifications, and made available to authorized users of the relevant business account.

Billing and Payments

If you purchase paid services from Home Service Growth, billing and payment information may be processed by third-party payment providers. We may store billing status, subscription identifiers, invoice records, payment status, and related account information, but payment card details are generally handled by our payment processor.

Third-Party Services and Integrations

Home Service Growth may connect with or use third-party services to provide hosting, database storage, authentication, email delivery, analytics, spam prevention, payment processing, domain management, search and ranking tools, Google Business Profile features, QuickBooks features, and other integrations.

When you choose to connect a third-party integration, information may be shared with or received from that service as needed to provide the integration. Your use of third-party services may also be governed by their own terms and privacy policies.

How We Share Information

We do not sell personal information in the ordinary sense of the word.

We may share information with service providers, contractors, and technology partners who help us operate, host, secure, support, bill, analyze, or improve our services.

We may share information with authorized users within the same business account, including account owners, team members, or other users who have permission to access that workspace.

We may disclose information if required by law, subpoena, court order, legal process, or if we believe disclosure is necessary to protect the rights, safety, security, or property of Home Service Growth, our customers, users, or others.

We may also share information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and support account operations.

Retention periods may vary depending on the type of information, the account settings, the nature of the service, and applicable legal or business requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and business record requirements.

Account users may be able to update certain information directly through the platform.

You may unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us. Transactional, account, billing, and service-related communications may still be sent when necessary.

Depending on where you live, you may have additional privacy rights under applicable law.

Children’s Privacy

Home Service Growth is intended for business use and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the issue.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. If changes are material, we may provide additional notice where appropriate.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Home Service Growth
57 Lakeview Ter
Sandy Hook, CT 06482
support@hsgrowth.com
203-364-4057